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Two Degrees Between Delivered & Rejected

Every reefer lane CBS runs reflects a simple belief: produce freight is the most demanding, least forgiving freight in the industry. Our entire operation was built around it.

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Cold Chain Requirements

Select a commodity to see what CBS manages for every load.
Select a commodity above

BEFORE THE TRUCK ARRIVES

Rejection Prevention Starts at Dispatch

Most produce rejections trace back to what happened before pickup — not at the dock. CBS builds prevention into every step of the dispatch process.

Pre-Cool Verification

Confirmed box temp, not just setpoint

A reefer set to 34°F may still be warming up from a previous frozen load. CBS verifies the unit's actual box temperature and cooling history before dispatch to make sure the trailer is ready for your commodity.

Driver Briefing

Every detail confirmed before wheels turn

Correct address, gate codes, check-in procedure, receiver contact, appointment time, temp requirements, pallet configuration. All confirmed with the driver before dispatch — no surprises at the dock.

Load Planning

Configured to receiver specifications

Costco, Whole Foods, Kroger — each has division-specific rules for pallet configuration, stacking limits, and labeling. CBS confirms every detail matches the destination requirements before the load is built.

Carrier Qualification

Vetted reefer experience on every lane

Reefer experience verified. Insurance validated against CBS tier requirements. Equipment age reviewed — because maintaining temp on a long summer haul requires reliable, well-maintained units.

🌡️
Temp Excursion
Pre-cool verification & continuous monitoring
📦
Tipped Product
Stacking & securement confirmed at load
🔨
Damaged Pallets
Pallet quality & config matched to receiver
⏱️
Late Arrival
GPS tracking & proactive appointment management

These four account for the majority of produce rejections — and all are preventable at dispatch.

REEFER CAPACITY

When the Market Gets Tight

Reefer capacity isn't static. Knowing when lanes tighten — and planning around it — is the difference between a covered load and a scramble.

JanFebMarAprMayJunJulAugSepOctNovDec
PNW Berries
Jul – Oct
CA Produce
Apr – Sep
FL/TX Citrus
Nov – Mar
Mexico Crossing
Jan – Apr
Frozen Demand
Jun – Aug
Nov – Dec
Capacity Crunch
Jul – Sep
High volume / tight capacity
Active season
Moderate activity

PNW berry season (July–October) creates the tightest reefer market of the year. CBS locks in carrier commitments months ahead for our grower partners. If you're shipping reefer through summer, plan early.

Delivering Daily To

Costco
Whole Foods
Kroger
Sysco

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Your Produce Deserves Better

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